![]() Or it could be guaranteeing a single experience across functions in multiple systems, or access across the same apps and data simultaneously. It might be Excel driven processes, third-party integration, or system orchestration. That could be flow-based workflows, task management, or request fulfilment. Some processes lend themselves particularly to citizen development, namely, those which are most regular and repeatable. Successful citizen development requires selecting obvious, actionable use cases that touch as much of your organisation as possible. ![]() Select the right use casesįirst and foremost, it's vital to not create a hill you'll never climb. In this blog, I'll outline the three elements that are key to successful citizen development campaigns, in my experience. So how can we get citizen development right? But citizen development will involve a far greater proportion of the workforce than has been until now. ![]() Of course, not e veryone will be involved - not everyone has the skills or even the desire to build apps. 500 million applications will need to be created to keep innovation ticking on.īut we can't get to that huge number with the same processes we've always had, and that's where citizen development comes in. ![]() One stat is enough to contextualise the need for this new approach: there will be more applications created in the next four years than have been created in the past forty. There's been much talk about the possibility of low-code applications over the past year - and it's all part of a wider trend of citizen development.
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